FIDReC can only accept disputes involving incidents or omissions that occurred on or after 16 December 2024, as required by Rule 4.1(vi) of the FIDReC Terms of Reference.

To avoid a technical rejection, you must base your complaint on a qualifying recent incident or an ongoing omission by PayPal. This is usually the latest message where PayPal describes the 180-day hold or how you will withdraw your balance.

Use that communication as your incident date and attach it as Exhibit A.